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HCAPS GROUP LIMTED · Somerset

Senior Assessment Review Officer (Grade 10)

🌐 Global Full-Time Healthcare £38 – £40 / month

Job Description

Key Responsibilities

Tribunal Case Management: Coordinate responses to SEND tribunal appeals, including preparing legal documentation, gathering evidence, and representing the local authority at hearings.
Mediation Coordination: Arrange and support mediation meetings between families and the local authority, aiming to resolve disagreements without formal legal proceedings.
Legal Compliance: Ensure all actions and responses comply with the SEND Code of Practice, tribunal procedures, and statutory timelines.
Stakeholder Liaison: Work closely with parents/carers, legal representatives, schools, and internal teams to manage disputes sensitively and professionally.
Advice and Guidance: Provide expert advice to colleagues on tribunal and mediation processes, supporting consistent and lawful decision-making.
Record Keeping and Reporting: Maintain accurate records of cases, outcomes, and learning points, contributing to service improvement and accountability.
Key Skills

Strong understanding of SEND legislation and tribunal procedures
Excellent written and verbal communication skills
Ability to manage complex and sensitive cases with professionalism
Skilled in negotiation, conflict resolution, and advocacy
Attention to detail and ability to work under pressure
**Fully Remote Role*

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