Workmere subscription plans are billed in advance on a monthly or annual cycle. Your subscription begins immediately upon successful payment and renews automatically unless cancelled before the renewal date.
If you are not satisfied with a new Workmere subscription, you may request a full refund within 7 days of your initial purchase, provided you have not actively used the premium features (such as CV search or bulk job posting) during that period. To request a refund, contact our support team with your account email and the reason for the request.
Automatic renewal charges are generally non-refundable. If you were charged after cancelling your subscription, or if a renewal occurred due to a technical error on our part, please contact support within 5 business days and we will investigate and process a refund where appropriate.
If you cancel an annual subscription mid-term, you will retain access to premium features until the end of the paid period. We do not issue pro-rata refunds for the unused portion of an annual subscription unless required by applicable law.
If a significant platform outage or feature failure prevents you from using the core features of your subscription for an extended period, we may issue a credit or partial refund at our discretion. Please contact support with details of the issue.
We strongly encourage you to contact us before initiating a chargeback with your bank. Accounts associated with chargebacks may be suspended pending investigation.
This policy does not affect your statutory rights under applicable consumer protection law. Where required by law (such as the UK Consumer Rights Act 2015 or EU consumer protection regulations), we will comply with any mandatory refund obligations.